Here at Dottie Brand we strive for complete satisfaction. We want you to be happy with you item(s). Everything is made by non sweat shop labor here in sunny California. We don't cut corners in production and pride ourselves in creating quality items that will last. If you are happy with your item(s) and want to leave a review please email it to dottiebrandaccessories@gmail.com or just fill out the comment box on the home page. Click here to see our Etsy reviews, and if you're purchased from us through Etsy feel free to leave a review there!